Terms

 

Please read the description and list of ingredients for each product carefully before purchasing.  It is the customer’s responsibility to ensure they are not intolerant to any of the ingredients in our products.

The colours of the products on our website may vary slightly depending on a number of factors including your computer settings.  Our soaps are made of natural ingredients and sometimes change shade with the essential oils we add.  The description of the products are as accurate as can be.

 

Delivery Options and Shipping

 

FREE delivery costs are to the UK only.  For delivery charges to any other country, please contact us using the contact form for a quote.

All orders are shipped from the UK and delivery is made by Royal Mail or Courier as indicated at the checkout.

UK standard delivery takes 2-4 working days.  

 

Dispatch Information

We only dispatch orders Monday to Friday.  Orders received before noon will be dispatched within 24 hours.  We cannot guarantee orders received after noon will be dispatched the same day.  Any order received on Friday after noon, will be dispatched on the following Monday (excluding Bank Holidays)

 

Returns

 

We sincerely hope you love using your Aremti products.  However, should you find a product is damaged or unsuitable, please contact us via the online form, the email address or the telephone number.

Returns and refunds are solely at the discretion of Aremti Skincare Ltd.

 

Refunds for Late or Missing Orders 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form.

 

Shipping Return

 

The customer will be responsible for paying for their own shipping costs for returning their item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. 

 

Need Help?

 

Contact us on our contact form for questions related to refunds and returns.

 

We reserve the right to amend  any of the details in this website, including Terms and Conditions.

We also reserve the right to alter the prices of our products from time to time.  We are living in unprecedented times and the cost of natural ingredients and postage are constantly fluctuating.